Page 10 - Ricoh Services & Solutions Brochure

Ricoh Production

Professional Services

Customer Communications ePresentment and Payment
Management (CCM) Experience a streamlined approach to

Offer your customers more choices. offering multiple payment options.
Given the choice, more consumers are choosing to receive
Ricoh Customer Communications Management delivers
an efficient alternative to designing and managing a CCM bills, statements and other communications electronically.
platform in-house. With the flexibility and scalability to meet RICOH ePresentment and Payment lets you help your
your business needs, RICOH CCM is a powerful, modular customers keep up with consumer preferences without
platform for both on-premise and cloud-based deployments. the strain on resources that building and managing
Our mission is not merely to build a CCM solution to meet your own system entails. Deliver the benefits of modern
your goals, but to help you continually evaluate actual communications, including improved revenue management.
performance against anticipated ROI to drive ongoing Seamless technology, combined with our team’s deep
improvement. Unlike other software that is licensed on a expertise, brings your new payment solution to market
per-seat basis or purchased outright, our solution, based fast. From defining needs across your organization to full
on an annual subscription, is priced according to the exact implementation, our end-to-end solution to adopting a
amount of output you produce. range of new presentment and payment services includes:
• Online
• Mobile
• Text message (SMS)
• Interactive voice response (IVR)